Complete Merchant Onboarding Checklist:

Successful merchant onboarding requires comprehensive documentation to meet regulatory compliance standards and risk management requirements. This process typically takes one business day when all required information is provided correctly. More about this can also be found directly on our website. 

01. Business Information Requirements

Required Business Details:

• Legal Business Name: Exact name as registered with state/federal authorities
• DBA (Doing Business As): If different from legal name
• EIN: As shown on IRS filings (9 digits)
• Business Address: Physical location (no P.O. boxes for primary address)
• Mailing Address: If different from business address
• Phone Number: Primary business contact number
• Business Website: Fully functional website showing products/services
• Business Email: Professional email address from business domain

02. Financial Information

Processing Volume Estimates:

• Yearly processing volume (in dollars)
• Average transaction amount
• Highest single transaction amount
• Seasonal variations in processing volume
• Percentage breakdown by transaction type (card present vs. card not present)

03. Additional Documentation

Essential Documents:

• Government-issued ID: Driver's license or passport for all principals
• Business License: Current business license or registration
• Bank Statements: Last 3 months of business bank statements
• Tax Documents: IRS Form W-9 or comparable tax identification
• Articles of Incorporation/Partnership Agreement: For corporations/partnerships
• Voided Check: From business bank account for payout setup

04. Common Approval Delays

Avoid these common issues that cause delays:

• Incomplete or illegible documentation
• Mismatched business names across documents
• Unrealistic processing volume estimates
• Non-functional or incomplete website
• Missing principal information

⚠️ Important: All documents must be current (within 120 days), clearly legible, and show complete information. Partial or unclear documents will delay approval.